Zoom IQ's AI-Powered Collaboration
Zoom, one of the leading platforms in video communications, has always been known for its continuous improvements and innovative features designed to enhance remote collaboration. In its latest update, the company has launched free trials of the AI-powered Zoom IQ features. These features, driven by generative AI, are designed to significantly improve productivity, streamline work priorities, and enhance collaboration among teams.
A Federated Approach to AI
Zoom's AI approach is unique and potentially game-changing. Instead of relying on a single AI model, the company's federated approach incorporates its own proprietary AI models, models from leading AI companies such as OpenAI and Anthropic, and even select customers' own models. This multiplicity of models, each with its own strengths and capabilities, allows Zoom to tailor its services to meet the diverse needs of its customers.
The New Features
Meeting Summary
The Meeting Summary feature enables Zoom Meeting hosts to generate a summary of the meeting without recording the conversation. Utilizing Zoom's large language models, these automated summaries can be shared with attendees and those who couldn't attend via Zoom Team Chat and email. This feature helps to improve team collaboration and speed up productivity by ensuring everyone is on the same page post-meeting, even if they couldn't attend.
Team Chat Compose
The Team Chat Compose feature, powered by OpenAI’s technology, allows Zoom Team Chat users to draft messages based on the context of a Team Chat thread. It also provides options to change the message tone, length, and even rephrase responses to customize text recommendations. This feature brings a new level of sophistication to the drafting of messages, making team communications more effective and efficient.
How to Use These Features
To utilize these new features, customers need to go to the Zoom admin console and opt into the free trials for each feature. This opt-in process includes selecting data-sharing options with Zoom. Importantly, customer data will not be used to train third-party models, which is a significant point in terms of data privacy.
Exciting Features on the Horizon
Zoom has already announced the next set of AI-powered features, which are expected to be released soon. These features include Email Compose, Team Chat Thread Summaries, Meeting Queries, and Whiteboard Synthesize. Each of these is designed to enhance productivity and collaboration in different ways, from drafting emails based on prior conversations to summarizing lengthy Team Chat threads and organizing brainstormed ideas.
Final Thoughts
Currently, the new Zoom IQ features are available in English only and are included as free trials for a limited time with Zoom One packages (Enterprise Plus, Enterprise, Business Plus, Business, Pro) and select Zoom legacy bundles (Enterprise Named Host, Enterprise Active Host, Zoom Meetings Enterprise, Zoom Meetings Business, Zoom Meetings Pro).
Overall, the launch of these AI-powered features is a significant step forward in making remote collaboration more efficient and productive. By leveraging the power of AI, Zoom is truly unlocking people's potential and paving the way for a more productive and collaborative future.